Terms & Conditions
for FundFlow S.R.O. and Eguide Group LTD
1. General Information
1.2. Services Provided: SMM Insider offers services such as social media strategy, content creation, influencer marketing, and social media advertising.
1.3. Eligibility: Users must be 18 years or older to use our services. By accessing our services, you confirm that you satisfy the age requirement and have the legal authority to accept this Agreement.
1.4. Browser Requirements: A compatible web browser is required to access the Website. You understand that SMM Insider may discontinue support for certain browsers, which could necessitate updating your browser to continue using the services.
2. Payments and Charges
2.2. Account Balance: Users may add funds to their account balance on the Website, which can then be used to pay for any of our services.
2.3. Authorization: You grant SMM Insider permission to charge your chosen payment method for the full amount of your purchase, including any relevant fees.
3. Refund Policy
3.2. Refund Eligibility: Refunds will be considered for eligible requests made within the 14-day period.
3.3. Cancellation Consequences: After canceling and receiving a refund, you will lose the right to use the provided service or content, and you must delete or remove any copies. For eligible refund requests, SMM Insider will process a full refund to your account or credit card.
4. Service Delivery
4.2. Delay Notifications: If the service delivery is delayed beyond the expected timeframe, SMM Insider will inform users via email with an updated delivery timeline.
5. Use of Services
5.1. Individual and Business Users: SMM Insider’s services are available to both individuals and businesses. The terms of service apply to all users, regardless of whether they are using the services for personal or business purposes.
6. Pricing
6.2. Price Adjustments: SMM Insider reserves the right to modify service prices at any time. Users will be informed of any price changes before completing their next purchase.
7. Governing Law and Jurisdiction
7.2. Dispute Resolution: We aim to resolve disputes fairly and efficiently. If you have a complaint, please contact our support team at support@smm-insider.com . Unresolved issues can be escalated by submitting a formal dispute with detailed information and supporting evidence to info@smm-insider.com
Once a formal dispute is submitted, we will review it thoroughly and provide a response within 30 days. If no resolution is reached, disputes will be handled exclusively by the courts in the Czech Republic, under their jurisdiction. By using this website, you agree to this process and jurisdiction.
Please note that we prioritize amicable solutions and encourage open communication before legal action. Any updates to this policy will be communicated via our website.
8. Limitation of Liability
8.2. Limitation of Liability: To the maximum extent allowed by law, SMM Insider, its directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, usage, goodwill, or other intangible losses, resulting from (i) your inability to access the service; (ii) unauthorized access to our servers; (iii) any service interruptions or discontinuations; (iv) bugs, viruses, or other harmful issues transmitted via the services; (v) errors or omissions in content; or (vi) illegal, offensive, or harmful actions by third parties.
9. Indemnification
9.1. User Agreement: You agree to protect, defend, and hold SMM Insider, its affiliates, and their officers, directors, employees, and agents harmless from any claims, damages, losses, costs, or expenses (including legal fees) arising from (i) your use of the Website; (ii) your violation of these terms; (iii) any infringement of third-party rights, including intellectual property rights; or (iv) any claims that your actions on the Website have caused harm to others.
10. No Waiver
10.1. No Waiver: If SMM Insider fails to enforce any part of these terms, it will not be considered a waiver of those rights.
10.2. Written Waivers: Any waiver of these terms will be valid only if it is documented in writing and signed by an authorized representative of SMM Insider.
11. Account Termination
11.2. Consequences of Termination: Once your account is terminated, your access to the Website will be immediately revoked. If you wish to terminate your account, you may do so by simply stopping your use of the Website.
12. User Conduct Rules
12.1. Forbidden Actions: Users are prohibited from engaging in fraudulent, abusive, or illegal activities.
13. Rights Regarding Website Content
13.2. User-Generated Content: Users maintain ownership of the content they upload to the Website but provide SMM Insider with a global, non-exclusive, royalty-free license to use, reproduce, distribute, and display the content as necessary for the operation of the Website.
14. Miscellaneous
14.2. Invalidity: If any portion of these terms is deemed invalid or unenforceable, the rest of the provisions will remain in full force and effect.
14.3. Transferability: You cannot assign or transfer these terms without SMM Insider’s written approval. However, SMM Insider has the right to assign or transfer these terms at its discretion.
14.4. Headings: The section titles are provided for ease of reference and do not hold any legal or contractual significance.
14.5. Force Majeure: SMM Insider will not be responsible for any delays or failures in performance due to events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, fires, floods, accidents, strikes, or shortages in resources such as transportation, fuel, labor, or materials.
15. Modification of Terms
15.2. Notification of Changes: You are responsible for reviewing these terms periodically for any updates. If there are substantial changes, we will inform you by displaying a prominent notice on the Website or through other suitable communication channels.
16. Contact Information
16.1. Customer Support: If you have any questions or concerns about these terms or the services, please contact us via email at support@smm-insider.com.
16.2. Media and Other Inquiries: For media inquiries or other matters, please reach out to us at info@smm-insider.com.
16.3. Company Information:
- Registration Name: FundFlow S.R.O.
- Registration Number: 21-91-2904
- Registration Address: Michelská Str., No. 966/74, Michle, ZIP code: 141 00, Prague 4
- Registration Name: Eguide Group Ltd
- Registration Number: 16201052
- Registration Address: 85 Great Portland Street, London, W1W 7LT, United Kingdom
For UK and ROW customers, services are provided by Eguide Group Ltd (16201052)
For EEA customers, services are provided by FundFlow S.R.O. (21-91-2904)